CSI Financial Services

The benefits recognized by our healthcare clients are numerous and immediate. Within days of implementing our loan program your hospital staff will experience positive results including reduced workload, increased cash collection, and an improved balance sheet. Your patients will be happy too, as the CSI loan program results in increased patient satisfaction. All of which translate to improved community relations. 		 
"After implementing the CSI program we were quick to recognize the immediate benefits associated with an infusion of cash. What we had not expected was the overwhelmingly positive reception we had from our local community. The ability for our facility to now offer patients, regardless of their credit rating, an easy monthly payment plan was a boon to our community relations."

Director of Patient Accounts,
Montana Hospital

"Thank you so very much for giving us this loan. Without your help we would not have been able to repay our hospital bill."

Hospital Patient
The benefits of our loan programs for your patients are clear and instantaneous
  • New and better payment options for your patients - CSI transforms unaffordable balances into easily managed monthly payments. Patients that want to pay their hospital obligation but do not have the means are now able to do so.
  • No application required - Acceptance is automatic and is based on information the provider has already collected in their normal course of business.
  • Easy qualification - Patients with weak credit, or no credit, can be accepted into our loan programs.
  • Low interest rates - CSI's standard loan program is offered at below market interest rates. We can also provide patients with reduced rate or zero interest loans.
  • Combined monthly bills - Patients will receive one, easy to read, statement and they can easily combine multiple bills as well as bills due from a spouse or dependents.
  • Friendly and available customer service staff - Our Customer Service department is open six days a week. For the convenience of your patients, our hours are: 7am to 8pm (CST) Monday through Thursday, 7am to 5pm (CST) Friday, and from 7am to 11am (CST) on Saturday.
  • Multiple payment options - CSI makes it easy for patients to pay their bill, 24 hours a day, seven days a week. We accept payment by check or credit card, and payment can be made via the mail, phone, web, or ACH.
The benefits to healthcare providers are compelling and instantaneous as well
  • Improved community relations - Fewer patients are "dunned" by the hospital for payment, instead they are automatically approved for a bank loan with low monthly payments.
  • Improved community relations - Fewer patients are sent to collections.
  • Reduced cost of collections - The CSI loan program is less costly than collections.
  • Improved cash flow - Patient loans are immediately funded to the healthcare provider. No more waiting to collect from patients.
  • Reduced work load - Your staff no longer has to offer or manage payment plans. Nor do they have to continue to try to collect from patients that can not afford to pay in full.
  • Improved financial ratios
    • Reduced Days-Receivables-Outstanding
    • Increased Days-Cash-on-Hand
    • Improved cash flow
    • Reduction in Bad Debt
  • Cost savings
    • CSI's loan programs produce better results and are less expensive than traditional collections.
  • Improved operations
    • Reduce the number of accounts managed by your staff.
    • Reallocate and refocus staff to more profitable areas and projects. CSI manages all monthly billing and collection services.
    • CSI provides easy to understand weekly and monthly reports. High level summary reports for a quick understanding as well as detail reports that you can use to improve your revenue cycle.



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